Refund & Return Policy

At NevoTone, all products are delivered as digital downloads. Your files become available immediately after the purchase is completed.

You may request a return or refund within 90 days from the date of purchase, even if the product is fully functional. To initiate a return, email us at info@nevotone.com and include your order number and the reason for your request. We will review your case and respond as soon as possible.

How returns work
1. You email us with your request.
2. We verify your order and review the reason for the return.
3. Once approved, we process a refund to your original payment method.
4. Your access to the digital files may be removed after the refund is completed.

What is accepted for return
• Any digital product purchased within the last 90 days
• Fully functional products
• Products with technical issues or unexpected behavior
• Products you are not satisfied with for any reason

What is not accepted
• Return requests made after 90 days
• Fraudulent orders or misuse of the policy
• Multiple repeated refunds intended to abuse the service

Delivery and access
All products are delivered digitally. No physical shipment is involved. Downloads are available immediately after payment on the order confirmation page and via your email receipt.

Customer support
If you have any questions before or after your purchase, you can contact us at info@nevotone.com. We aim to provide clear information, fast support, and a transparent refund process to ensure full customer satisfaction.

Business information
Company: Mountstone Production
Brand: NevoTone
Company Registration Number: SE7807137836
Address: Krönvägen 14, 85644 Sundsvall, Sweden
Contact: info@nevotone.com